GovPayPlan is a cloud-based payment platform specifically designed for government agencies. It enables secure online payment processing through easy-to-use, multilingual self-service portals that support over 100 languages and are accessible on any device.

Is GovPayPlan secure and compliant?

Yes. GovPayPlan is PCI DSS Level 1 compliant, uses end-to-end encryption, supports multi-factor authentication, and is hosted on CJIS-compliant GovCloud infrastructure to meet government security requirements.

How much does GovPayPlan cost?

GovPayPlan has transparent pricing with no upfront fees or setup costs. The platform fee is waived for agencies processing $100K+ annually. End users pay the processing fee. A 30-day free trial is available with no credit card required.

What types of government agencies can use GovPayPlan?

GovPayPlan serves all types of government agencies including courts, municipalities, counties, state agencies, and other government organizations that need to accept secure online payments for fines, fees, and other financial obligations.

Does GovPayPlan support payment plans?

Yes. GovPayPlan offers interest-free installment payment plans that allow constituents to pay fines and fees over time. You can configure maximum payments, require AutoPay, and even require low-income verification for plan eligibility.

Can GovPayPlan handle recurring payments?

Yes. GovPayPlan supports automated recurring payments that can be issued weekly, monthly, or yearly. You can customize start and stop dates for each client and optionally require AutoPay enrollment.

Is GovPayPlan accessible to people with disabilities?

Yes. GovPayPlan payment portals are fully compliant with ADA and WCAG accessibility standards, ensuring that all constituents can access and use the payment services.

Does GovPayPlan support multiple languages?

Yes. GovPayPlan supports over 100 languages, making it easy for non-English speaking constituents to understand and complete their payments in their preferred language.

Can I create shareable payment links with GovPayPlan?

Yes. GovPayPlan allows you to create shareable payment links with QR codes. You can pre-configure payment amounts or allow free-form amounts, track visitor analytics, and generate high-resolution printable QR codes with your logo.

How do I start using GovPayPlan?

You can start with a free 30-day trial of GovPayPlan with no credit card required, no commitment, and no contract. Simply visit https://govpayplan.com/launch to sign up, and the team will review your information and help you get started with your payment portal.

What are the pricing tiers for GovPayPlan?

GovPayPlan offers three pricing tiers: Lite ($50/month for up to 3 portals), Standard ($250/month for up to 10 portals), and Scale (custom pricing for unlimited portals). All platform fees are waived when processing $100K+ annually. All fees are deducted from processing transactions with no direct billing to the agency. No contracts or commitments required.

Who pays the processing fees?

End users (constituents making payments) pay the processing fees, not the government agency. All fees are deducted from processing transactions, so there is no direct billing to the agency.

What are the payment processing fees?

Processing fees vary by plan. Lite: 5% credit/debit, 2% ACH. Standard: 4% credit/debit, 1.25% ACH. Scale: Custom rates. All plans include 3% for in-person terminals and 1% for chargeback and fraud protection. These fees are paid by the end users making payments.

Are there any setup fees or upfront costs?

No. GovPayPlan has no upfront setup fees, no hidden costs, and no credit card required. You can start with a free 30-day trial with no commitment or contract. All platform fees are deducted from processing transactions, so government agencies are never directly billed.

What features are included in all pricing tiers?

All pricing tiers include: agency-branded payment portals, custom domains, IVR phone payments, recurring billing and payment plans, multilingual chatbot for payment help, real-time SMS/email confirmations, and support for mobile, desktop, and kiosk devices.

Do I need a credit card to try GovPayPlan?

No. GovPayPlan never requires a credit card from government agencies. The free 30-day trial requires no credit card, no commitment, and no contract. Even after the trial, government agencies are never directly billed - all fees are automatically deducted from transaction processing.

Are there any long-term contracts required?

No. GovPayPlan does not require any contracts or long-term commitments for government agencies. You can use the service month-to-month with complete flexibility.

Payment Portals for Government Agencies

GovPayPlan is a cloud platform that helps government agencies accept secure payments through easy, multilingual self-service portals.

Increase Fines & Fees Collections

Save Taxpayer Dollars

Automate Manual & Paper Processes

Convenient Payment Portals

Make payments easy with self-service portals on any device.

Multilingual - supports over 100 languages
Mobile-friendly - works seamlessly on all devices
Fast - reduces the friction of making payments
Accessible - compliant withADA and WCAG standards

Accept All Major Payment Methods

Credit and Debit Cards

Payment Wallets

Payment Networks

U.S. Bank Accounts

Send Virtual Debit and Gift Cards

Issue virtual debit and gift cards to clients for immediate use.

Purchase virtual debit and gift cards in bulk.
Issue cards with custom amounts and expiration dates.
Send cards via email or SMS.
Securely store and manage card balances.
Track card usage and balances in real-time.

Shareable Pay Links

Create a self-service payment portal and share the link to accept payments.

Pre-configure the payment amount or allow free-form payment amounts.
Generate high-resolution printable and embeddable QR codes with your logo.
Real-time visitor, traffic, and conversion analytics.

Interest-free Pay Plans

Allow clients to pay outstanding obligations over time with interest-free self-service pay plans.

Create configurable installment plans based on maximum payments.
Allow early and partial payments.
Require AutoPay for plan eligibility (optional).
Require Low-Income Verification for plan eligibility (optional).

Dynamic Pay Forms

Accept service requests with a required fee through self-service web forms.

Create configurable forms with conditional fields and validations.
Automatically issue download links for dynamically generated files using your template.
Require additional file uploads and approval workflows.

Accessible Offline Payments

Provide instructions for completing payments offline through internal methods.

Customizable and multilingual in-person instructions with dynamic business hours.
Publish informational pages and posts about payment requirements, policies, and changes.
Auto-fill downloadable instructions for mail, check, wire, or money order payments.

Government-Grade Security

We provide a best-in-class security posture for critical government systems.

PCI Compliant

We are compliant with PCI Data Security Standard (PCI DSS) controls.

End-to-End Encryption

We use military-grade AES-256 encryption in transit and at rest.

Multifactor Authentication

We require multifactor authentication for every login session.

CJIS-Compliant GovCloud Hosting

We host our platform in the Criminal Justice Information System (CJIS) compliant GovCloud - an Amazon-owned cloud for government workloads.

Transaction Risk Scoring

We use machine learning and rule-based risk scoring to flag suspicious transactions and block fraudulent transactions automatically.

Malicious Bot Detection

We automatically detect and restrict public web portals from malicious bots.

Administrative Security Features

Privacy by Default

We use privacy-focused default settings to protect your clients' personal information.

Read-Only Audit Log

We generate read-only, timestamped audit logs for every user request, including searches and queries.

Role-Based Access Control

We support configurable role-based access control for users to ensure strict access controls.

Dual Change Approval

We require dual approval by super admins for any configuration changes - such as payment instructions or payout accounts.

Our Pricing

Modern, secure payment processing for government agencies of all sizes.

No upfront setup fees. End users pay the processing fee.

All fees are deducted from processing transactions (no direct billing to the agency).

All features included. Platform fee waived at $100K+ annual volume.

Core Features (Included in Every Tier)

Agency-branded payment portals (logo, content, colors) INCLUDED
Custom Domains INCLUDED
IVR phone payments INCLUDED
Recurring billing & payment plans INCLUDED
Multilingual chatbot for payment help & plan applications INCLUDED
Real-time confirmation via SMS/email INCLUDED
Mobile, desktop, and kiosk support INCLUDED

LITE

Ideal for single-location agencies, small departments, or pilot programs

Platform Fee $50/mo (waived at $100K+/year)
Payout Schedule MONTHLY
Portals Included UP TO 3
Automation & Reporting Manual dashboard + CSV uploads
Branding Full agency branding with “Powered by GovPayPlan”
Multilingual Chatbot INCLUDED

PAYMENT PROCESSING FEES
(Paid by End Clients)

Credit/Debit 5%
Wallet Payments 5%
ACH/eCheck 2% (min $1)
In-Person Terminals 3%
Chargeback & Fraud Protection 1%

STANDARD

Ideal for multi-location agencies and growing departments

Platform Fee $250/mo (waived at $100K+/year)
Payout Schedule WEEKLY
Portals Included UP TO 10
Automation & Reporting API/SFTP exports
Branding Full agency branding with “Powered by GovPayPlan”
Multilingual Chatbot INCLUDED

PAYMENT PROCESSING FEES
(Paid by End Clients)

Credit/Debit 4%
Wallet Payments 4%
ACH/eCheck 1.25% (min $1)
In-Person Terminals 3%
Chargeback & Fraud Protection 1%

SCALE

Ideal for high-volume agencies or system-wide use

Platform Fee CUSTOM (waived at $100K+/year)
Payout Schedule CUSTOM
Portals Included UNLIMITED
Automation & Reporting Embedded + advanced routing
Branding White-labeled option available upon request
Multilingual Chatbot INCLUDED

PAYMENT PROCESSING FEES
(Paid by End Clients)

Credit/Debit Custom – Meet or Beat
Wallet Payments Custom
ACH/eCheck Custom
In-Person Terminals Custom
Chargeback & Fraud Protection Custom

Optional Add-Ons

Payment Reminders $0.10 per payment (includes up to 5 SMS/email reminders)
Gift Cards / Prepaid Debit Card value + $1.00 per card
Check Printing & Mailing Custom pricing based on volume

Frequently Asked Questions

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Contact Us

Get in touch with our team. We're on standby 👋.

Available Mon - Fri 8 AM - 8 PM EST, excluding National Holidays.

[email protected]

(786) 949-9644

Payment Portals for Government Agencies