Evaluating GovPayPlan
Discuss payment types, pricing, implementation timing, and a walkthrough with your agency’s own scenarios.
Start a conversationContact GovPayPlan
Call (877) 831-1755 or email [email protected], Monday through Friday, 8:00 a.m. to 8:00 p.m. Eastern, excluding federal holidays.
Reach us directly
Pricing, security, and procurement questions are answered in writing.
Phone(877) 831-1755
Email[email protected]
Mailing addresseCourtDate, Inc.
382 NE 191st St #61350
Miami, FL 33179
382 NE 191st St #61350
Miami, FL 33179
Current customersHelp CenterAgency login
Test account
Configure a portal and process simulated payments. No card or bank information is required.
Request a test accountSecurity and procurement documentation
PCI DSS documentation, accessibility conformance information, W-9, certificates of insurance, the Service Plan agreement, and references.
Request documentsHelp with a payment you made
Contact the agency on your notice or receipt first; the agency controls your balance and refunds. For a technical problem with a payment page, call us during business hours.
How payments work for the publicBefore you call
Yes. Request a test account to configure a portal, invite staff, and process simulated payments. No card or bank information is required and no money moves. Our team reviews each request and sends access details by email.
Yes. Request current PCI DSS documentation, accessibility conformance information, and architecture materials through the contact page. Documents that require a non-disclosure agreement are provided after one is in place.
Agencies sign a one-year Service Plan that sets the plan tier, processing rates, subscription terms, and any terminal purchases or rentals. Processing rates are fixed for the term. A copy of the current Service Plan agreement, which names the contracting entity, is available on request for legal review before any commitment.
Contact the agency listed on your notice or receipt first. The agency controls your balance and issues refunds. For a technical problem with a payment page, call GovPayPlan at (877) 831-1755, Monday through Friday, 8:00 a.m. to 8:00 p.m. Eastern, excluding federal holidays. Outside those hours, try the payment again the next morning and keep any error message you received.