Service Plan
A one-year Service Plan sets the plan tier, processing rates, subscription terms, and any terminal purchases or rentals. Processing rates are fixed for the term.
Procurement and contracting
What a purchasing office, finance director, or county attorney needs to evaluate GovPayPlan: how it is contracted, what it costs, and which documents are available on request.
How GovPayPlan is contracted
Price sheet
The price sheet on this site (version 1.0, August 2026) is the price sheet attached to the agreement. Published rates.
Tier review at renewal
Tier placement is reviewed at each renewal using trailing 12-month gross payment volume. Qualifying agencies move to the better rate. Rates do not change mid-term.
Agency cost
Processing fees are paid by the payer. The $2,500 annual software subscription is waived at $250,000 or more in annual gross payment volume, with prior-year volume accepted from day one.
Users and accounts
Each subscription covers one agency account with unlimited staff users. A separate court or issuing authority that needs its own portal, reconciliation, and payouts is covered by its own subscription.
Review before commitment
A copy of the current Service Plan agreement is available on request for legal review before any commitment.
Documents available on request
- W-9
- Certificates of insurance
- Current price sheet and Service Plan agreement
- PCI DSS documentation
- Accessibility conformance information (WCAG 2.1 AA)
- Architecture and security overview for vendor risk questionnaires
- Agency references by state and agency type
Send requests to [email protected] with the agency name and the documents required. Solicitations and RFPs may be sent to the same address.
Contracting questions
GovPayPlan is provided under a one-year Service Plan. Processing fee rates are fixed for the duration of the plan.
No. Rates never change mid-term. Tier placement is reviewed at each Service Plan renewal based on trailing 12-month gross payment volume, and qualifying agencies step down to the better rate at renewal.
No. Staff users are unlimited, payouts carry no fee, and there is no setup fee. The only recurring platform cost is the annual software subscription, which is waived at $250,000 or more in annual gross payment volume.
Yes. Request current PCI DSS documentation, accessibility conformance information, and architecture materials through the contact page. Documents that require a non-disclosure agreement are provided after one is in place.
Agencies sign a one-year Service Plan that sets the plan tier, processing rates, subscription terms, and any terminal purchases or rentals. Processing rates are fixed for the term. A copy of the current Service Plan agreement, which names the contracting entity, is available on request for legal review before any commitment.
Yes. A W-9, certificates of insurance, the current price sheet, security and accessibility documentation, and agency references are available on request. Send requests to [email protected] with the agency name and the documents you need.
Solicitations and evaluations
Call or email for the price sheet, the Service Plan agreement, and references. Responses are prepared from the same published terms your agency would sign.